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Overall I'd say they do marginal work. On their web site they say they turn files around in 8 hours, but on both jobs it took them several days to complete, which was fine, I wasn't actually depending on a 8 hour turn around. The code they write is fairly clean and readable. Their attention to detail is lacking. They do the job to about 90% but the last 10% is a real chore to get done. I ended having to take screen shots in all the browsers and post them for them to look at explicitly. I've been going back and forth with them for weeks on one job. At one point the long support ticket dissappeared, not sure if it was a glitch or a fed up worker... Another thing I didn't like was that your job doesn't seem to have a dedicated developer, so I got replies from 3 different developers on my job. Seems inefficient to me... Another big thing in the downside is that they don't support transparent images. In my case I had gradient backgrounds and rounded corners, they just cut them as jpegs and in most cases the background gradient didn't match up with the jpeg's gradient background. In a lot of cases, they seemed to take the easier route, so instead of making buttons a combination of text on a background image, they just made the button a image, which was ok as I didn't think to specify in my initial instructions. On the upside the price is pretty good, especially if you have a lot of work for them to do, as they give you 50% off for any work submitted inthe following week after your first job. Bottom line is that you pay for what you get in this case. If you have simple jobs I'd say it'd be ok to go with them, but if you have more complex work, probably just do it yourself.
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