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Job: NOC Operations


This listing expired on Thu, Dec 21st, 2017

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Job Details

Job Type:
Full Time
Network Engineer (NOC Operations)
Resident Engineer – Security – SRX – Southlake Texas

SRX Security expert with expert level knowledge of the SRX high-end platforms i.e. SRX5800, SRX3600 as well as Netscreen ISG1000 and ISG2000 at the hardware Level, and they should understand what and how many cards are in the device and their functions
Architecture level understanding of the packet flow is highly desirable.
Be able to configure, operate and troubleshoot the above-mentioned platforms.

Understand the customer’s organizational structure and become familiar with the customer’s network implementation and support processes and procedures.
Carry out testing of new features and functionality required by the customer in a laboratory environment and to implement and verify that they are operating correctly in the live network.
Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network.
Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution.
Raise equipment Return to Manufacturer Authorizations (or Return Materials Authorization) (RMAs) and to track these through to problem resolution.

Produce a written summary report of the status of equipment and network problems on a regular basis to the customer.
Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.
Train the customer’s design, implementation and support personnel to configure and operate the Juniper Networks products.
Assist the customer to develop Network Operating and Equipment Operating Procedures.

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Employer Profile

New york, New York 10005
Date Submitted:
Tue, Nov 21st, 2017
Thu, Dec 21st, 2017
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