Access Self Storage

Description

o Update and advance website to make it more competitive with other self storage facilities websites.
o Include an Online only coupon section
o Create a why Access Self Storage page with company information, property security information and info about truck rental (if applicable).
o Have a First move tip and facts page outlining certain things that the customer may need to successfully complete his or her move. Including packing materials, safety ropes or ties, sofa and mattress covers and anything else needed to move. Emphasize that we offer all of the above things at each of our stores for their convenience.






o Have on the home page somewhere an area for potential customers to fill out with their name, address, email and telephone number in order to request a brochure and/or to be contacted by the site of their choice about our storage facilities and availability.
o Create a My Account section where customers can log on to view the status of their unit or units, see when their next bill is due or if they have any late charges and make it available to pay their bill online.
o Incorporate a Choose Your Size section that lists and describes the size (5’x5’ and sq. footage) and also describes if it is the size of a small bedroom, large bedroom etc. Also include the possibilities of things that could fit into that particular unit but not limited too.
o Make it possible for potential clients to be able to reserve a unit online at a specific location. Include online only specials such as wave the first months rent but include the admin. fee. Also make it clear that the online reservations are just reservations and not actual rentals and that the client must come to that particular store to fill out the lease agreement, get their passcode, etc.
 Include a $30 refundable reservation cost to be refunded if the reservation is completed within 7 days of their online date. If it is not then we keep the $30 and cancel the reservation so the unit is available to other potential clients.
o Incorporate throughout the website pictures of our storage facilities, security features and offices. Highlight in the pictures our climate controlled facilities to push those particular units on potential clients.
o Make a locate near you page that includes a google map of each location as well as written instructions with landmarks for easy access to our locations.
o Highlight on the main page our hours of operation and be sure to include that we offer 24/7 on call service for every location to make the company more customer friendly and to instill the comfort of knowing that if anything happens at anytime there will be someone there to help the customers.

Additional Needs

Our company currently has a website however it is not up to par with the competition. Our services required include website design and development, Ecommerce, Website hosting, Website Maintenance, Marketing, Design, Flash animation. Basically we are wanting to create an entire new website with a .com name instead of a .net name like we already have.

Purpose

Our company wants to become more customer friendly with a technologically advanced website as much of our competitors have. We would like to tap into the ever growing internet clientele and increase our revenues and occupancy rates.

Competition

publicstorage.com extraspace.com ustoreit.com