Person: MARY MASE

Pine City, New York 14871

Professional Resume

RESUME

Mary Frances Cain-Mase

52 Crestview Drive West, Pine City, NY 14871

Telephone: (607) 207-0333

E-mail: logos4sale@yahoo.com

OBJECTIVE:

Seeking a Full Time position in Retail Management or Office Administration.

QUALIFICATIONS:

Over 20 years of experience in Retail, with 5+ years in Management. 10+ years as an Administrative Assistant.

EDUCATION:

2003-2004: "Selling Retail International" Salespersons Course

Required sales training for employment at The Furniture Center

1998: ICS Pharmacy Technician Program

Requirement for State Certification

1993: New York State Board of REALTORS Salespersons Course

Requirement for Licensure

1990: Thomas A. Edison Jr/Sr High School, Elmira Heights, NY

Graduated with a Business Administration Major and English Minor

RELEVANT EXPERIENCE, RETAIL SALES & MANAGEMENT

03/07 - 11/09: Sales Clerk & Assistant Floral Designer for "Four Seasons Florist"

Duties included, but were not limited to:

*Created floral designs with fresh, dried and artificial flowers & gift/fruit baskets.

*Took orders via phone, waited on walk-in customers, delivered orders.

*Merchandised showroom, cleaned work room and inventoried store rooms.

*Responsible for floral care and maintenance.

*Attended Bridal Shows, created displays & published a Bridal Tip Book.

*Hosted annual Holiday Open House.

*Maintained websites, e-mail accounts, social networking pages and customer records.

07/06 - 07/09: Salesperson & Office Manager for "Lake Street Memorials"

Duties included, but were not limited to:

*Assisted customers in the selection of headstones.

*Designed monuments to fit customers vision and budget.

*Maintained knowledge of epitaphs and monument/memorial symbolism.

*Maintained knowledge of cemetery rules and regulations for over 12 local cemeteries & memorial gardens.

*Handled all orders, bookkeeping/clerical duties and maintained a professional, clean and inviting sales office.

*Created a sales book, employee training manual and website.

*Created a portfolio of my own designs with photos of completed projects.

*Attended the first annual "Pet Expo" and offered/sold Pet Memorial Products.

10/03 - 10/04: Sales/Design Consultant at "The Furniture Center"

Duties included, but were not limited to:

*Sold Ashley & Lane Home Furnishings and Simmons, Serta and Tempur Pedic Bedding Products.

*Prepared entire "Home Plans" for customers that included space planning, elevation drawings and the uses of "Feng Shui" and "Vastu".

*Created a Customer Service Questionnaire and my own Mailing List.

*Cultivated client relationships, increasing customer satisfaction and repeat business.

*Took the "Selling Retail International" Salespersons Course.

*"Top Performer/Salesperson of the Month", June 2004.

04/97 - 12/97: Store Manager at "Life Uniform Company"

Duties included, but were not limited to:

*Managed a uniform apparel store geared toward the Healthcare and Restaurant industries.

*Responsible for receiving products and merchandising entire store.

*Responsible for all paperwork and record keeping, banking and payroll.

*Trained and supervised a staff of 4-6 additional employees.

*Increased outside sales by marketing directly to area hospitals, doctor and dentists office, restaurants and bars.

10/96 - 10/98: Pharmacy Technician for "Wal-Mart Pharmacy"

Duties included, but were not limited to:

*Responsible for getting patient histories and vital information.

*Filled prescriptions under Pharmacist supervision.

*Stocked drug shelves in the Pharmacy and OTC Department.

*Placed orders with Wal-Mart direct and wholesale vendors.

*Answered telephone, did filing and other clerical duties.

*Did competitive shopping of other retail pharmacies.

*Did product demonstrations and handed out OTC samples.

*Used cash register, credit card machine, microfiche, computer with RX Software and phone/paging system.

*Took the ICS Pharmacy Technician Program with a goal of becoming state certified.

05/94 - 02/95: Assistant Store Manager for "House of Fabrics"

Duties included, but were not limited to:

*Managed the Crafts & Notions Department for a large, chain style Fabric and Craft Store.

*Responsible for the opening and closing procedures.

*Received and processed shipments of fabric, crafts and notions.

*Held Saturday morning craft classes for children.

*Trained and supervised 8-10 additional employees.

*Handled record keeping, scheduling, payroll and banking.

*Assisted Store Manager in merchandising the entire store.

*Participated in annual inventory, and finally in the stores liquidation, as it closed with over 80 other stores in its chain.

06/93 - 05/94: Assistant Store Manager "Peter Harris Clothes"

Duties included, but were not limited to:

*Participated in the set up, merchandising and hiring of staff for the grand opening of an "off price" apparel store.

*Responsible for opening and closing procedures.

*Received and processed shipments of clothing and accessories.

*Handled banking, payroll, scheduling and bookkeeping.

*Trained and supervised 6-8 additional employees.

*Handled customer service issues professionally and with courtesy.

*Merchandised entire store and set it up for special promotions.

*Decorated store for various holidays.

*Acted as Interim Manager.

RELEVANT EXPERIENCE, OFFICE ADMINISTRATION

08/00 - 10/93: Bookkeeper & Design Assistant for "Interiors by Mary Kay"

Duties included, but were not limited to:

*Bookkeeping (payroll, accounts payable & receivable, billing, banking, collections and much, much more).

*Set up a web page and opened/managed e-mail accounts.

*Made travel arrangements for the owner, her family and her friends.

*Scheduled appointments with clients, sales reps and sub-contractors.

*Prepared and filed quarterly sales tax and annual income tax returns.

*Wrote newspaper advertisements and direct-to-consumer mailings.

*Managed an internet stock portfolio for the owner and a client.

*Assisted with the planning and creation of multiple design projects.

*Acted as a liaison between the owner, sub-contractors and clients.

*Used all types of office machines including fax, computer, credit card machine and multi-line phone system.

*Assembled and delivered furniture and accessories to clients homes and offices.

*Did Christmas decorating for a large local bank for its annual shareholders party, as well as, for individual clients.

*Created floral arrangements and decorative accessories and did some furniture refinishing for the owner and clients.

*Managed rental properties on Keuka Lake, NY, Hilton Head Island, SC and Elmira, NY.

*Performed with ease and grace, any task the owner asked of me.

06/01 - 01/02: Secretary/Receptionist for "Wahl Construction Company"

(Part time temporary position)

Duties included, but were not limited to:

*Responsible for implementing new job site scheduling system for sub-contractors.

*Ordered building materials for construction projects.

*Re-designed, updated and maintained a web-site.

*Decorated Model Home in the prestigious "Highland Hills" development for its Open House.

*Performed clerical duties, including typing, filing, faxing, banking, payroll, accounts payable and receivable.

*Collected rent for various rental properties.

05/93 - 10/93: Secretary/Receptionist for "Our Saviors Lutheran Church"

(Part time temporary position)

Duties included, but were not limited to:

*Responsible for answering the phone and greeting walk-ins.

*Screened calls for the Pastor.

*Typed weekly program and monthly newsletter.

*Did research for the Pastors sermons, typed sermons.

*Did banking for the weekly tithe and other donations.

01/93 - 05/93: Secretary/Receptionist for "Silver Castle Real Estate"

(Part time temporary position)

Duties included, but were not limited to:

*Responsible for answering the phone and greeting clients and vendors.

*Typed Real Estate contracts and query letters to homeowners.

*Used "Mail List" Computer Software to generate mass mailings.

*Helped create ad copy for local newspapers and real estate publications.

*Took the NYS Board of Realtors Salesperson Course.

ADDITIONAL INFORMATION:

In 1994 I opened my own consulting business, Focal Point Interior Decorating. Still maintaining an active client list in 2010 working in the private sector, as well as, in builders show houses. I design one-of-a-kind works of art, home furnishings, lighting and accessories and use them in my decorating. I have an extensive portfolio that includes the use of color consultation, space planning, elevation drawings and the practices of "Feng Shui" the Eastern philosophy of arranging your physical enviroment, and "Vastu", an ancient Indian theory of Architecture.

In 2007 I branched out even further opening Monkey Business Graphic Design. This venture allows me to create and design logos, web pages, print work, illustrations, corporate branding and more. I have had the opportunity to design for hundreds of clients including Doctors Without Borders, ConAgra Foods, One Tr1be/Wil-I-Am (musician), Poverty Bay Coffee Company, Hullabaloo Costumes, YMCA Camps & Retreats, Salem Christian School and One Brand Condoms, just to name a few.

In 2008 I was able to merge my skills from both interior and graphic design by launching a full line of home decor & apparel products featuring my art, illustrations and photography. My work is available on nearly 30 websites where you can purchase anything from Beer Steins to Wall Clocks, Throw Pillows to Pet Dishes as well as, tee shirts, sweat shirts, undergarments, baby clothes and more.

REFERENCES GLADLY FURNISHED UPON REQUEST