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Person: Crystal Nolen

Richmond, Virginia 23221

Professional Resume

objective

To obtain a stable, full-time position in web design & development, email marketing, and/or internet marketing with potential for growth and learning in a fun, yet challenging environment.

tech skills

Proficient in:

Office Software:

Microsoft Office

Code:

HTML/XHTML

CSS

Unix

Graphics:

Photoshop CS3

Flash CS3

Fireworks CS3

E-Commerce:

Miva Merchant

osCommerce Search Engines:

Google Adwords

Yahoo! Search Marketing

MSN Ad Center

Email Service Providers:

Topica

Constant Contact

Print Software:

Pitney Bowes Smart Mailer

Content Management:

Documentum

Parallels Sitebuilder

Joomla Web Dev:

Dreamweaver CS3

Macromedia Homesite

Putty

Acrobat 8 Pro

Mozilla RSS Editor

MagpieRSS

WordPress

Joomla

FTP:

Filezilla

WS_FTP 32 Pro

WinSCP

Some experience with Adobe Illustrator 10, JavaScript, Jquery, XML, SQL Enterprise Manager, PERL, PHP and ASP.

work experience

Acclaimed Web Development & Online Marketing 3/09-Present

President/Owner

Redesigned acclaimedwebdevelopment.com using W3C web standards compliant XHTML 1.0 strict and CSS 2.1.

Created blog for acclaimedwebdevelopment.com using WordPress.

Provides search engine optimization (SEO), search engine marketing (SEM)/pay-per-click (PPC) campaigns, social media marketing, and email marketing services for acclaimedwebdevlopment.com and for clients.

Used Joomla content management system for local charity.

Tools used: HTML/XHTML, CSS, Dreamweaver, Photoshop, Adobe Acrobat, Microsoft Office, Joomla, Wordpress, OsCommerce, Filezilla, Thunderbird, Firefox

Environment: Windows, PHP, Reseller programs for hosting, print services, domain names and templates

Wachovia Securities 9/08-2/09

Senior Business Analyst (Contractor)

Assisted in the migration of the legacy intranet to new Documentum content management system.

Recreated Intranet sites within the content management system.

Performed quality assurance testing and error reporting on Documentum content management system.

Tools used: HTML/XHTML, CSS, Documentum Web Publishing System, Dreamweaver, Photoshop, Adobe Acrobat, Microsoft Office, Lotus Notes, AT Notes, VPN, NetOp, Sharepoint

Environment: Windows, XML, ASP

Mantech International 4/08-8/08

Web Designer for the Defense Commissary Agency (DoD Contractor)

Created graphics to enhance the commissaries.com website.

Posted weekly news releases and columns to the website and updated intranet content as needed.

Reviewed changes to the website and Intranet and advised manager on usability standards.

Performed Quality Assurance (QA) testing of new intranet design and content.

Tools used: XHTML, CSS, tableless CSS layouts, Unix commands, Adobe Dreamweaver MX 2004, Photoshop CS3, Adobe Acrobat, Mozilla RSS Editor, Microsoft Outlook, Sharepoint

Environment: Windows, Unix, Samba, Coldfusion 8, Web standards compliant XHTML/CSS, JQuery, DOM

Wachovia Securities 9/07-4/08

InfoMAX Content Coordinator/Web Developer (Contractor)

Posted emerging news items and announcements to the intranet homepages for all business channels.

Performed daily maintenance of Intranet sites and updated flash banners.

Provided technical support on Dreamweaver and the new content management web publishing system.

Monitored adherence to the Intranet styles and standards.

Recreated Intranet sites within the new content management system.

Performed Quality Assurance (QA) testing of content management system.

Tools used: HTML/XHTML, CSS, Documentum Web Publishing System, Adobe Dreamweaver CS3, Photoshop CS3, Flash CS3, Adobe Acrobat, Microsoft Office, Lotus Notes, ATNotes, Sharepoint

Environment: Windows, XML, ASP

NetSearch Direct 4/07-8/07

Pay-Per-Click Manager

Managed and optimized search engine marketing/pay-per-click campaigns in Google, Yahoo, and Microsoft Ad Center.

Passed the tests to become a Google Certified Professional and a Yahoo! Search Marketing Ambassador.

Redesigned websites and landing pages to resolve usability issues and maximize user conversions.

Used Google Analytics to measure conversions and ROI (return on investment).

Tools used: XHTML, CSS, tableless CSS layouts, PHP, PERL, Dreamweaver, Photoshop, Microsoft Outlook, Microsoft Office, Google Analytics, MagpieRSS, Wordpress, Google Adwords, Yahoo Search Marketing, MSN Ad Center, Keywordmax.com, wordtracker.com, keyworddiscovery.com, VPN, Sharepoint

Environment: Windows, Linux Dedicated Server, Joomla

The Toy Shoppe 10/05-4/07

Webmaster

Managed large, retail, classic ASP website with approximately 3,500 products and all IT vendors and projects.

Redesigned e-commerce website as it appeared in April 2007 and updated flash banners weekly.

Merchandized the website for maximum sales throughout the year.

Designed and developed email newsletters and managed email marketing program.

Used search engine optimization (seo) and pay-per-click (ppc) campaigns to increase traffic to the site.

Tools used: DOS, HTML, CSS, JavaScript, Adobe Dreamweaver, Homesite, Photoshop, Fireworks, Adobe Illustrator, Flash, Google Adwords, Yahoo Search Marketing, Google Analytics, wordtracker.com, Microsoft Office, SQL Server 2000, Enterprise Manager, Windows Exchange Server, AVG Enterprise, topica.com, Wordpress, Microsoft Outlook, Verisign, Access Databases, Pitney-Bowes Smart Mailer, Sharepoint

Environment: Windows XP, MAC, Windows Exchange Server, SQL Server, IIS, classic ASP, ASP.net, Foxpro

Mahloy Web Development 12/02-11/07

Project Manager/Web Developer (Freelance)

Managed sites designed by other developers, server reseller accounts, hosting, and DNS for all websites.

Maintained over 120 websites.

Customized Miva Merchant for e-commerce customers.

Managed the migration of over 100 websites from a shared server account to a dedicated server.

Tools used: HTML, CSS, JavaScript, CGI, Dreamweaver, Macromedia Homesite, Adobe Photoshop, Flash, Microsoft Office, Web Position gold, wordtracker.com, mambo, Parallels Sitebuilder, custom PHP content management system, Wordpress, Miva Merchant, Verisign

Environment: Windows, shared Linux servers, dedicated Linux server, PHP, PERL, CGI

Virginia E-Commerce Technology Center (VECTEC) 2/01-6/05

Website Interface Systems Specialist

Consulted with large Virginia corporations on how to improve their sites.

Designed sites for Whitley's Peanut, Hampton Roads Small Business Development Center, Northampton County, VA, Retail Merchants Association of Tidewater and many others.

Redesigned and maintained the VECTEC website as it appeared in June 2005.

Taught HTML, CSS and Internet Design classes.

Tools used: Unix Commands, Homesite, Dreamweaver, Photoshop, Flash, HTML, CSS, JavaScript, Overture (goto) keyword tool, wordtracker.com

Environment: Windows, MAC, Sun Solaris server, CGI, PHP

Advanced Networks, Inc. 5/00-2/01

Director, Web Development

Created layouts and graphics for websites & maintained over 100 business websites.

Supervised and trained part-time entry-level web and graphic designers.

Optimized clients’ website using search engine optimization (SEO) techniques.

Tools used: HTML, Frontpage, Adobe Photoshop, Imageready, Overture (goto) keyword tool, jimtools.com, Microsoft Office

Environment: Windows 2000 Server, ASP

Christopher Newport University, CNU Online 3/99-9/00

Distance Education Helpdesk Consultant/Web Developer (Student Worker)

Answered distance education questions through student help line and taught training classes on WebCT.

Built and updated websites for CNU departments including: CNU Online, English Department, The Office of Career and Counseling Services, and The Office of Sponsored Programs.

Tools used: HTML, CSS, Netscape Navigator, Frontpage, Photoshop, Microsoft Office, WebCT

Environment: Windows

Education

Strayer University 2003

Completed classes in Web Development

CNU Community Learning 2001 - 2002

Completed E-Commerce Certificate Program

Christopher Newport University 1996 – 2001

Economics, B.A.

seminars

Element K

XML: An Introduction (Third Edition) 2007

Enhancing Web Pages with JavaScript 2007

Virginia Electronic Commerce Technology Center (VECTEC)

Pay-Per-Click Marketing 6/14/2006

Rockhurst University Continuing Education Center

Killer Creative Techniques Using Adobe Photoshop 2001

Designing With Dreamweaver 2001

The Flash Attach Workshop 2001

professional affiliations

Full Member of IWA-HWG (International Webmaster's Association and HTML Writers Guild).

Yahoo! Search Marketing Ambassador

Google Adwords Professional Certification

sample work

tableless layouts

http://www.cavaliersalesagent.com/

http://www.dramaticchanges.net/

other designs

http://www.acclaimedwebdevelopment.com/ http://mysite.verizon.net/cnolen/designs/smithfieldfarms/

http://mysite.verizon.net/cnolen/designs/smithfieldhams/

http://mysite.verizon.net/cnolen/designs/stovers/

http://www.dfn.com/rhumane/

http://www.resorthotelinsurance.com/